Returns & Exchanges
At Lost Enterprises, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place your items in the original packaging, ensuring all hangtags are attached and the product is in its original condition.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing