Frequently Asked Questions

Everything you need to know about shopping with Lost Enterprises.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.

Are your products ethically sourced?

Yes, Lost Enterprises is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and environmentally conscious production methods.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.